PLEASE READ THE FOLLOWING TERMS & CONDITIONS (these “terms”) BEFORE USING THIS WEBSITE www.homees.in (“Website"). By accessing or using this Website, you agree to these terms and all applicable laws. If you do not agree to these terms please do not use this Website.
This Website and the contents of this Website are owned and operated by “Hamilton Housewares Pvt. Ltd.” (“Company”). In these Terms, the words "you"/ "User" shall mean the end user accessing/using this Website.
Users acknowledge that they are at least 18 years of age at the time of accessing/using this Website.
Use of the Website:
The use of this Website shall be in accordance with these terms. All rights of the Website are reserved with the Company and the Website and no part of the Website shall be reproduced, exploited, modified, stored in a retrieval system or transmitted in any form or by any means without the prior written consent of the Company and the Website. The contents of this Website are solely for your personal and non-commercial use. This Website may not be used for the purpose of posting defamatory, abusive, offensive or criminal content.
All rights with respect to the products offered for sale on this Website belongs to the Company and the Website. The services offered on this Website include the service of viewing and purchasing various products offered for sale under a number of brand names/trademarks. The Company and the Website shall have the sole authority to modify the services offered and the mode of payment without prior Notice to the User. The Company and the Website accept payments in the below given formats:
We do not have an option for Cash On Delivery (COD) at the moment.
Users warrant that the Company and the Website does not exert any control over which Users shall access the Website or the number of Users accessing the Website or the products/ number of products purchased by any User accessing the Website. Users also acknowledge that the Company and the Website will not be responsible for the result of the use that they may put to the products purchased. Users also acknowledge using the Website as per their own discretion and the Company and the Website does not exercise any authority/influence on them. The user warrants that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others.
Neither party will be liable to the other party for any indirect or consequential loss or damage including, without limitation, any indirect loss of business or profits in each case whether arising from negligence, breach of contract or otherwise.
The Company and the Website makes no representation that the products displayed on the Website are appropriate and available for use in all territories or at all times. In no event shall the Company and the Website be held responsible by the user of the Website for any unavailability of products.
The Company and the Website shall not be held liable for any delay/inability to make delivery of any products purchased from this Website and any resultant loss, damage, costs, charges and expenses incurred and/or suffered by the User on account of any Force Majeure event.
A Force Majeure event shall mean and include all those events that are beyond the reasonable control of the Company and the Website, and includes but is not limited to riots, wars, crimes, earthquakes, storms, insurrection, government orders, failure in communication systems, strikes, lockouts hostilities, hacking or other problems with the Website, all acts of God and any other event or circumstances which are beyond the control of the Company and the Website.
These terms may be modified from time to time by the Company and the Website as may be required by law or for any other purpose without any prior Notice to the User. The User of the Website must update himself with such modification. Use and access of this Website after such modification shall be deemed to be acceptance of such modified terms.
The Company and the Website shall have the right to cease the operation of this Website and terminate the terms at any time without prior notice to the User. The provisions relating to Intellectual Property Rights, Indemnification and Governing Laws shall survive any termination. The Company and the Website may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
If you or the Company or the Website terminates your use of the Website or any Service, the Company and the Website may delete any content or other materials relating to your use of the Service and the Company and the Website will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
Intellectual Property Rights:
All names, titles and logo’s identifying the products and brands of the Company and the Website including any derivative and related names, titles, logos, appearing in this Website are trademarks of the Company and the Website and its sole property.
All the information and content on the Website including but not limited to, text, information, photographs, graphics, images, illustrations and software are owned by and are the exclusive property of the Company and the Website and protected under the Copyrights Act, 1957 and the Copyright Laws of all other countries worldwide.
All designs applied to any product on this Website, including but not limited to its features of shape, configuration, pattern, ornament or composition of lines or colours are registered/ capable of being registered under the Designs Act, 2000 and the Company and the Website is the sole and exclusive owner of the Copyrights in such Designs.
All proprietary rights in respect of the Trademarks, Copyrights, Designs and other Intellectual Property appearing in this Website are reserved with the Company and the Website and nothing contained in this Website or these Terms shall be deemed to confer any such proprietary right to the User.
At times, links to other Websites and other such associated information may be displayed on this Website for the proposed benefit of the User. However, the User acknowledges that the Company and the Website does not endorse or recommend such information or the contents of such other linked Websites. the Company and the Website assumes no responsibility for such information and the contents of such Website or as regards any action taken by the User on the basis of such information or the contents of the linked Websites.
The User understands and expressly agrees that all access to and use of this Website is at its sole risk.
The User will indemnify and hold harmless the Company and the Website from and against all harm, liabilities, injuries, losses, damages, costs and expenses incurred by the Company and the Website in connection with your access to or use of this Website or any Content .
The User agrees that it shall not take any action against the Company and the Website or any of its affiliates, officers, directors, employees, third party content providers, licensors, agents, or representatives in any connection with any matter relating to or arising out of your access to or use of this Website.
As per these Terms, Users are solely responsible for all the material or content uploaded by them on the Website. Users may be held liable legally in respect of any material that is defamatory in nature or in derogation of the intellectual property rights of others. the Company and the Website shall not be liable for any such material or content uploaded by any User without the permission of the Company and the Website. If you come across any material or content which are in violation of these Terms, please report the same to firstname.lastname@example.org
These Terms shall constitute the entire agreement and understanding between the User and the Company and the Website with respect to access to and use of this Website and supersede all prior oral and written proposals, representations, understandings and agreements.
The use of this Website and the services of this Website and any dispute arising out of such use are subject to the laws of India, having jurisdiction before the competent courts of Mumbai in the State of Maharashtra in India.
In the event that any provision of these Terms is determined as being invalid/ unenforceable, such invalidity or unenforceability shall attach only to such provision and the remaining other provisions of these Terms shall continue to be in full force and effect.
You may send notices to the Company and the Website at 3rd Floor, Kaiser I Hind Building, Currimbhoy Road, Ballard Estate, Mumbai - 400001 either by regular mail or courier. Any such notice will be effective upon actual receipt by the Company and the Website. The Company and the Website may send notices to you either through email or regular mail. Any such notice will be effective upon actual receipt by you of email or regular mail.
Account Details of Users:
After completing registration process on the Website, the User will receive password and account details. The responsibility of maintaining the confidentiality of the password and account details is with the User. The User is fully responsible for all activities that occur under your password or account.
Use of Website Data:
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
No Guarantee on 100% Perfection:
The Company and the Website do not guarantee exactness as to the finish, quality, service, color, size, information, appearance etc. of the final Product as ordered by the User.
Limitation of Liability:
The Website and the Company will not be liable in any event for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) delay in or failure to provide services offered; (b) non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons; (c) the use or the inability to use the services offered by the Website; (d) unauthorized access to or alteration of the user's transmissions or data; (e) any other matter relating to the services; (f) any damage to user’s computer or laptop due to downloading or accessing information from the Website; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or its services.
Price of all products:
The Website has mentioned price of all products in INR currency. The Website may change the price of all products anytime without informing to users.
Once the user receives the ordered products, the user will be responsible for title and risk of loss for the ordered products.
The user can enter your Pincode and check for our service availability in your area. We have Pincode Check facility at the time of adding any product to your Home’es Cart for checkout.
We have a very simple shipping policy. We have two types of delivery options. We have one which is our Standard delivery in which your shipment will take 7-8 working days to arrive. And our second delivery option is Express Delivery in which your shipment will take 2-3 working days to arrive. If the Website and the Company receives order after 1:00 pm, then its next day will be considered as the first day of delivery / shipping duration.
Our courier service providers work on all days of the week but we do not guarantee delivery on Sunday and on any Holidays (including National Holidays).
Our courier service providers will make two attempts to deliver your order to you. Further to which the order will be returned back to us. In this situation we can refund your order amount but we will be charging Rs. 150 fee for the shipping costs incurred by us.
Sometimes, delivery may take longer due to
other unforeseen circumstances
In such cases, the delivery might get delayed (beyond 8 working days). The Company and the Website will not be able to compensate for any mental agony caused due to delay in delivery.
Our shipping charges may vary depending on the product you have chosen. The products you have chosen may or may not be applicable for free shipping. For the products that are not applicable for free shipping the charges will be shown depending on the product and on the delivery option you chose.
We will always try to ensure that you receive one single package from us. But it may vary depending on the products that you have ordered which may result in us packaging them separately to ensure that the products reach you in their pristine condition.
We regret to inform you that currently we do not have International Shipping through the website. We request you to write to us on email@example.com in case of any bulk orders and we can possibly make some special arrangements for you.
Refund Policy/ Return Policy:
We have a 15 Days from day of purchase return policy subject to the following issues only:
If there is any manufacturing defect which is hampering the optimal intended use for our products OR
If you may have received a product which did not match the specifications mentioned on the website at the time of placing your order for example the wrong colour or size OR
If you have received product in a damaged condition; in this case you need to inform us about the condition within 2 hours of receipt of your order by you.
We may request you to send us product photos of the condition in which you have received your order in to address the issue. In this case, you need to send product photos to our email ID firstname.lastname@example.org with your order number. If you don’t send the requested images, then we will not accept product return.
It’s simple, really. Call us on our Toll Free number 1800-103-9460 or write to us at email@example.com and we’ll arrange the pickup of your shipment at no extra cost to you.
Please ensure that product is in unused and original condition which includes all price tags, labels, accessories, original packing and the invoice along with the product. And in the case of any manufacturing defects we require the original packing, accessories and invoice even though the product may have been used by you.
Once we have the received the returned shipment and your return has been processed, the amount you have paid for the order will be refunded back to you in 21 working days.
The Company and the Website continuously monitor orders and transactions for fraudulent activity to provide secure shopping experience. For any fraudulent activity, The Company and the Website reserves the right to cancel all past, pending and future orders without any liability. The Company and the Website also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website, stock unavailability, bulk orders and incomplete information or address provided by the user. The user’s Internet Protocol (IP) will be logged when placing an order. This is for reasons of fraud protection. Account for the customers falling in fraudulent or loss to business category may be blocked.
The Company and the Website can launch and can modify any promotional activity, voucher, promotional codes, deal of the day with maximum discount, contests, offers and campaigns anytime without informing to users.
While using services offered by the Website and the Company, the user agrees and undertakes that, by way of example and not as a limitation, he or she will not:
violate any of the terms and conditions mentioned on the Website
abuse, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
conduct or forward surveys or contests;
violate any applicable laws or regulations for the time being in force in or outside India
While availing any of the payment method/s available on the Website, the Company and the Website, in any event, is not responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the user due to any reason.
The Website will accept Indian currency INR payments only. Payment made in any other currency will not be accepted by the Website. The Website will not be responsible or assume any liability for payments made in other currencies.
The Company and the Website accept payments in the below given formats:
We do not have an option for Cash On Delivery (COD) at the moment.